This can happen in when your Account is not activated in iConnect. Please check your registered / official mail for the activation email from Talview
( email@example.com). Kindly follow the instruction to activate the account.
If you are not able to find the activation email please contact our support team or at +91-80-67414716
However if you have already activated your account but do not remember the password correctly please use the FORGOT OR RESET PASSWORD option in the login page and follow the instructions.