Candidate Support FAQs

FAQs FOR COGNIZANT
FAQs FOR COGNIZANT While entering the verification code on the platform or the application, I’m getting 'Invalid code', could you please ...
Mon, 28 Sep, 2020 at 1:58 PM
Can I start the assessment in Mobile app and continue in Web
Q: Can I start the assessment in Mobile app and continue in Web?   A: No, you cannot take the assessment on the web if you have already tried it from the ...
Tue, 29 Oct, 2019 at 10:01 PM
Mobile App Supported Assessment or Interview
Q: Which type of assessments will be supported in the mobile application? A: Automated video assessment, MCQ assessment, and essay assessments will be s...
Thu, 31 Oct, 2019 at 6:28 PM
Time required for Assessment or Interview
Q: How do I know the time required for my assessment? A: The assessment time depends on the section and number of questions appearing for the test.  Yo...
Thu, 31 Oct, 2019 at 6:28 PM
Unfortunately Talview app stopped during the process
Q: The application stopped responding, what do I do now? A: Please close the application and restart the application and enter the verification code ag...
Fri, 23 Aug, 2019 at 7:36 PM
Got stuck while doing the interview
Q: What should I do if my assessment page gets stuck during the assessment session? A: Check your internet connection and try reloading the page. If it ...
Mon, 28 Oct, 2019 at 6:01 PM
Timer got closed automatically
Q: What do I do if my assessment timer gets closed automatically?   A: Try to close the application and use the same verification code and link to continu...
Tue, 29 Oct, 2019 at 9:59 PM
Timer is not working
Q: My assessment timer is not working what do I do? A: Ensure that your internet connection is working fine. Close the browser and re-login using the sa...
Wed, 22 Jul, 2020 at 4:06 PM
Timer has paused
Q: My assessment timer has paused what do I do? A: Refresh the page and ensure that your internet connection is working fine.
Mon, 28 Oct, 2019 at 6:00 PM
Is resume is mandatory
Q: Is it Mandatory to upload a resume in the pre-form? A: Yes, It is Mandatory to upload a resume in the Pre-form.  Also, all the fields in the Pre-form...
Thu, 31 Oct, 2019 at 6:27 PM