Candidate Support FAQs

Can I start the assessment in Mobile app and continue in Web
Q: Can I start the assessment in Mobile app and continue in Web?   A: No, you cannot take the assessment on the web if you have already tried it from the ...
Tue, 29 Oct, 2019 at 10:01 PM
Mobile App Supported Assessment or Interview
Q: Which type of assessments will be supported in the mobile application? A: Automated video assessment, MCQ assessment, and essay assessments will be s...
Thu, 31 Oct, 2019 at 6:28 PM
Time required for Assessment or Interview
Q: How do I know the time required for my assessment? A: The assessment time depends on the section and number of questions appearing for the test.  Yo...
Thu, 31 Oct, 2019 at 6:28 PM
Unfortunately Talview app stopped during the process
Q: The application stopped responding, what do I do now? A: Please close the application and restart the application and enter the verification code ag...
Fri, 23 Aug, 2019 at 7:36 PM
Got stuck while doing the interview
Q: What should I do if my assessment page gets stuck during the assessment session? A: Check your internet connection and try reloading the page. If it ...
Mon, 28 Oct, 2019 at 6:01 PM
Timer got closed automatically
Q: What do I do if my assessment timer gets closed automatically?   A: Try to close the application and use the same verification code and link to continu...
Tue, 29 Oct, 2019 at 9:59 PM
Timer is not working
Q: My assessment timer is not working what do I do? A: Ensure that your internet connection is working fine. Close the browser and re-login using the sa...
Wed, 22 Jul, 2020 at 4:06 PM
Timer has paused
Q: My assessment timer has paused what do I do? A: Refresh the page and ensure that your internet connection is working fine.
Mon, 28 Oct, 2019 at 6:00 PM
Is resume is mandatory
Q: Is it Mandatory to upload a resume in the pre-form? A: Yes, It is Mandatory to upload a resume in the Pre-form.  Also, all the fields in the Pre-form...
Thu, 31 Oct, 2019 at 6:27 PM
Verification code invalid
Q: While entering the verification code on the platform, I’m getting 'Invalid code', could you please help? A: Kindly cross-check and ensure y...
Wed, 22 Jul, 2020 at 4:02 PM