Kindly perform a few checks to ensure smooth access to the test link. Firstly, please verify whether your system or web browser requires any pending updates. If updates are needed, kindly proceed to update them to the latest versions.

Before clicking on the test link, ensure that you have granted all necessary permissions to your web browser. Additionally, make sure that no multimedia applications are running in the background that may be utilizing your camera or microphone, as this could interfere with the test.

Please note that using a work laptop may pose certain restrictions imposed by your company's IT department. These restrictions can only be lifted by your company's IT team, and we do not recommend using such devices for the test.

Furthermore, please ensure that you have granted the required browser permissions according to your operating system, whether it's MacOS or Windows.

If you require any further assistance or have additional questions, please do not hesitate to reach out to us. We are here to provide the support you need.