To ensure successful face/ID detection, kindly follow the steps provided below:

  1. Verify that your webcam is functioning properly.

  2. Close any multimedia applications, such as Skype or other background apps, that might be utilizing the camera.

  3. Ensure that you have adequate lighting in your surroundings.

  4. Adjust the position of your ID to the camera or consider repositioning the camera screen to facilitate face/ID detection.

If the issue persists, we recommend trying a different webcam or ID card.

These steps will help optimize the face detection process and ensure a seamless experience.