Support Center

Phone Etiquettes 0

Candidate User Manual 24

• Automated/Asynchronous Video Interview
• How to attend the Automated/Asynchronous Video Interview from Web or Laptop?
• How to attend the Automated/Asynchronous Video Interview from mobile App?
• How to Attend an Asynchronous/Automated Assessment from Your iPhone
• How to attend automated assessment using Android application

See all 24 articles

Candidate Technical Support 1

• Candidate Technical Support

Versant related Issues 4

• Access from original location error
• Finish button not working
• Loading Issue after filling the form
• Verification code not working

Evaluator User Manual 4

• How to Evaluate an Automated Interview Candidate from Evaluator Dashboard.
• How to Evaluate an Essay Interview from Evaluator Dashboard?
• How to Evaluate a Code Interview from Evaluator Dashboard.
• How to Join a Live Interview and evaluate the candidate?

Recruiter Technical Support 9

• How Do I See Details of the Assessments That I, the Recruiter, Am a Part Of?
• What Happens When I Invite a Candidate?
• How Can I See a Complete Profile of the Candidate?
• The 'Candidates' Tab
• The 'Invites' Tab

See all 9 articles

Audio Issues 1

• Volume detected to be low

Timer Issue 0

General Issues 4

• Interview expired
• Trouble Uploading documents or files
• Verification code invalid
• Candidate Permission Setting to be enabled

candidate Manual new 4

• How an essay section looks like
• How a multiple choice section looks like
• How Pearson test looks like
• Quick guidelines to attend Versant Test.

Internet or Network Issues 4

• Got stuck while doing the interview
• The Camera feed is not visible
• Connection untrusted
• Issue while submitting answers

Video Issues 4

• Unable to connect video server
• You can see yourself on the screen but message says "Trying to Detect Video Signal"
• You cannot see your video and message says "We were not able to detect video on your system"
• Flash player issue

GENERAL 5

• I have received an invite to be a panel. But the system is asking me to login/not accepting my user name & password. How can I go ahead?
• How do I set my availability for interviews in the system so that the recruiter can see it and schedule interviews accordingly?
• I would like to reschedule/recommend another panel for an interview assigned to me. How I can do it?
• Evaluator Automated FAQ
• How to schedule live interview from global candidate list

Recruiter Manuals 0

Phone Etiquettes 0

Email Etiquettes 0

Admin 0