Support Center

Candidate User Manual-1 23

• Candidate's Guide for Proctored Objective Test
• Interview expired
• Verification code invalid
• Candidate User Manual
• Candidate Permission Setting to be enabled

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Internet or Network Issues 4

• Got stuck while doing the interview
• The Camera feed is not visible
• Connection untrusted
• Issue while submitting answers

Candidate User Manual(Cognizant) 2

• Candidate User Manual(Cognizant)
• SOP for CIS form

Candidate User Manual 34

• Unable to connect video server
• What Is an Asynchronous/Automated Video Assessment and How to Attend the Assessment?
• Candidate Technical Support
• You can see yourself on the screen but message says "Trying to Detect Video Signal"
• How to attend the Automated/Asynchronous Video Interview from Web or Laptop?

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Candidate Support 10

• Verification code invalid
• Is resume is mandatory
• Timer has paused
• Timer is not working
• Timer got closed automatically

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Versant Test FAQs 4

• Access from original location error
• Finish button not working
• Loading Issue after filling the form
• Verification code not working

Recruiter User Manual 9

• How Do I See Details of the Assessments That I, the Recruiter, Am a Part Of?
• What Happens When I Invite a Candidate?
• How Can I See a Complete Profile of the Candidate?
• The 'Candidates' Tab
• The 'Invites' Tab

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Sub Modules for Recruiters 15

• What if I have forgotten the password? How do I retrieve my password?
• What is an “Assessment” and what is a “Section”?
• What are the various Sections available?
• How do I get more details of a candidate?
• How do I invite a candidate to a section of the Assessment?

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Evaluator User Manual 33

• I have received an invite to be a panel. But the system is asking me to login/not accepting my user name & password. How can I go ahead?
• How to Evaluate an Automated Video Interview of a Candidate from the Evaluator Dashboard
• How do I set my availability for interviews in the system so that the recruiter can see it and schedule interviews accordingly?
• Why should I set my availability in Talview calendar?
• How many slots can I give in a day? Is there any limit?

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Sub Modules for Evaluators 1

• User Manual for Evaluator

User manual to add candidates and live interview in global candidate list 25

• How can we send email reminders ?
• How can we send email reminders to multiple candidates ?
• What are pending evaluations?
• How can we assign another panel for pending evaluations
• How to send reminder mails to the panel members

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Recruiter Manuals 0

Phone Etiquettes 0

Email Etiquettes 0

Admin 0