In a corporate network environment, it is possible to encounter this issue due to strict firewall restrictions. We kindly request that you communicate with your network administrator to address and resolve the matter. As an alternative solution, you can attempt to switch to a different internet network while attending the assessment.

If the problem continues to persist, please don't hesitate to call our support team on the support number. Additionally, we recommend submitting a support ticket along with a screenshot of the error for further assistance. You can raise a ticket by clicking here.