To ensure a Smooth Assessment and to avoid last-minute issues, please make sure that all prerequisites are met before starting your assessment. You can start by checking your system readiness using the Prerequisites check. This will ensure your system meets all the requirements.


Common Reasons for the Issue

  • Update Software: Outdated operating systems or browsers can often lead to performance problems. Ensure all software is updated to the latest versions.

  • Browser Glitches: Temporary problems with the browser may disrupt your experience.

  • Unstable Network: A weak internet connection can cause interruptions and affect performance.

  • Conflicts: Issues can arise from having multiple tabs open or from browser extensions.

If your assessment page becomes unresponsive during an interview or test, follow these steps for a smooth uninterrupted process.


Troubleshooting Steps:

  1. Reload the page: Press the refresh button or use F5.

  2. Check your network connection: Ensure a stable, fast connection > Switch to a different network if needed (e.g., another Wi-Fi or mobile hotspot).

  3. Close & reopen the assessment: Close the assessment > Reopen it using the same verification code from your email.


Additional Tips

  • Disable Extensions: Turn off unnecessary browser extensions.

  • Clear Cache: This may help with loading issues.


Conclusion

By following these simple steps, you can resolve an unresponsive assessment page and continue your test. Keeping your internet connection stable and refreshing the page is key to fixing most problems.