Introduction
An untrusted connection warning may appear when accessing a website or application, often due to network restrictions, particularly in corporate or institutional environments. This guide will help you resolve the issue by communicating with your network administrator or switching to a different network.
Common Reasons for the Issue
Strict Firewall Restrictions: Corporate or institutional networks may have strict firewall rules that block certain connections.
Certificate Issues: The system might flag connections if the site’s security certificate is not recognized.
VPN or Proxy Interference: Virtual Private Networks (VPNs) or proxies used in secured networks can sometimes trigger untrusted connection warnings.
Step-by-Step Troubleshooting Guide
Step 1: Communicate with Your Network Administrator
Purpose: Address firewall restrictions that may be causing the issue.
Details: Reach out to your IT or network administrator to resolve firewall or security certificate issues. They can adjust the network settings to allow access to the necessary website or application.
Step 2: Switch to a Different Network
Purpose: Bypass the restricted network.
Details: If your corporate network is causing the issue and adjustments cannot be made in time, try switching to a different internet connection, such as a personal Wi-Fi network, to access the assessment.
Additional Tips
Disable VPN or Proxy: If you're using a VPN or proxy server, disable it and attempt to reconnect.
Check for Browser Security Settings: Ensure that your browser is up-to-date and that its security settings are configured correctly to trust the site.
- Avoid Public Networks: Public networks like those in cafes or airports may have restrictive settings that cause this error.
- Check Browser Settings: Ensure your browser does not have security extensions or settings that could be blocking the connection.